Fractional CTO & Salesforce Architect
"I design and deliver AI-native CRM programs for groups in transformation."
25 years of experience
PROFILE 360

01 · Technical expert

CRM · ERP · cloud · containers · databases · middleware · integration · code.

02 · Leader

I create the conditions where talent thrives and teams deliver. I set the rituals that retain the most effective people.

03 · Strategist

I drive key decisions with clarity, delivered at board level.

TRUSTRESULTSDETERMINATIONEXCELLENCEENERGY

What I do

  • Technology solutions calibrated to the maturity of the group and its organization.
  • CRM mergers, migration, ERP integration, quote-to-cash on Revenue Cloud.
  • Design, steering, delivery.

How I add value

  • Situational analysis.
  • A clear trajectory and a sequenced roadmap.
  • Steering with intermediate ROI (3‑6 months).
  • Adapting to reality, flagging and mitigating risks.
  • Team management and one-to-one coaching, to develop and retain talent.

Who I work with

  • General management & ExCo
  • CIOs, CTOs, COOs
  • Operational teams
  • Partners & integrators
  • PE-backed multi-entity groups · blue chips
  • Private Equity portfolio managers

The problems I solve

  • "Should our transformation start by merging our brands and entities?"
  • "How do we get a consolidated group view right after an acquisition, before the subsidiaries are integrated?"
  • "We have no group-wide view of our sales, and our structure won't allow cross-sell."
  • "We have no clear view of how our products are used and whether they succeed."
  • "A team conflict is blocking the project — how do we defuse it?"
  • "How do we unify our customer master data in 3 months?"
  • "Skill, agent, workflow or AI second brain to optimize our processes?"
  • "During due diligence, we need a clear picture of the target's systems and processes."
Sébastien Vigé
SÉBASTIEN VIGÉ

Situations I know

  • International programs · blue chips · corporate
  • Critical situations: structural surprises
  • Team conflicts: detection & resolution
  • Turning around a derailing project
  • Investment decisions, 10K to several hundred Ks, my own funds

Results — Intescia (FAPI / Rothschild)

16 monthsengagement
9 monthsto delivery
~23%lead-to-cash gain
92%customer data CRM/ERP aligned

Background & education

25 years, including 15 with software vendors (Oracle, MarkLogic, SAS Institute) and 5 in Salesforce freelance consulting (PwC / Pernod Ricard · Air Liquide Santé · Intescia, FAPI / Rothschild).

12 Salesforce certifications — Application and System Architect · Salesforce Developer · Business school, finance major

Guiding those around me, staying calm in the storm.

Motorcycle · Kitesurf · Sailing · Paragliding

These pursuits taught me to read danger, take the right precautions and decide with composure when everything speeds up. The same reflexes hold a program together under pressure.

Managing risk: sea · mountain · projects · investments